Privacy Notice & Information Handling
Policy regarding patient confidentiality, data minimization, and regulatory handling of appointment inquiries.
Notice: This is a preliminary plain-language privacy draft. Formal legal verification is required prior to public launch.
1. What This Website Collects
This website collects information exclusively when you submit an appointment inquiry or contact request. We only collect the minimal fields required for appointment scheduling:
- Patient full name
- Contact telephone number
- Preferred consultation date or department
- Brief reason for visit (optional)
We do not collect sensitive payment credentials, credit card details, or general browsing profiles on this website.
2. Purpose of Collection
Information provided through this website is used solely to:
- Contact you to confirm or reschedule your outpatient consultation.
- Prepare your patient registration file upon arrival at the hospital reception.
- Communicate critical updates regarding operational timings or doctor availability.
3. Who Sees Your Information
Your information is accessible strictly to authorized hospital staff only (hospital reception and intake coordinators). We do not share, sell, rent, or trade your contact information with any marketing agencies, advertising networks, or third-party brokers.
4. Data Retention Period
Appointment request records submitted online are retained for:
[TO BE CONFIRMED BY HOSPITAL]
Following the retention period, online inquiry logs are permanently purged from server databases in accordance with hospital data governance guidelines.
5. Withdrawing Consent & Deletion Requests
You have the right to withdraw your consent or request the immediate deletion of your submitted contact details at any time prior to your visit.
To request deletion or modify your inquiry, contact the hospital administration directly at [TO BE CONFIRMED BY HOSPITAL] or inform the front desk staff during OPD hours.
6. No Advertising Trackers or Third-Party Analytics
This website is strictly non-commercial and adheres to National Medical Commission (NMC) ethical advertising guidelines:
- We do NOT use third-party advertising trackers or retargeting pixels.
- We do NOT use behavioural advertising cookies.
- We do NOT embed external social media or commercial marketing scripts.